Complaint

Complaint

Submit a complaint

Share the details of your complaint and review the applicable transport rules.

The legal basis for processing the reporting person's personal data is Article 6(1)(f) GDPR – processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party.

Terms

Would you like to review our service rules?

Terms

We work efficiently for you

We do our best to keep our services at the highest possible level and remain open to passenger feedback. If you want to submit a complaint or comment, please use the contact form and describe the situation as precisely as possible.

Get in touch

If you could not find the information you need, we invite you to contact us.

Contact us